Kolleno Payments
Bring collections in one place. Ditch the chaos of manual work.
Kolleno brings everything you need to manage receivables & collections in one platform. You'll collect more efficiently when you're not constantly switching between ERP, Excel, and Outlook.
Achieve collections success and improve DSO with Kolleno:
- Unify all your systems and data sources
- Automate most of your AR & Collections process
- Ensure no client query or dispute goes unnoticed
- Track & delegate collections tasks across team members
- Accept and reconcile payments across various methods
Transform your Collections Management efficiency
Centralize collections work.
All the client emails, disputes, calls are in one place. Quickly address queries and disputes through AI smart email responses.
Capture every client communication in real time.
Easily view tasks shared between you and your colleagues, make notes to keep everyone informed, and reasign or escalate tasks as needed.
Design collections automation.
Automate every step of your credit control & dunning process with AI-driven workflows to free up your time.
Provide payment portal for your customers.
Let your clients pay any invoice they want in a way that they prefer. Reconcile type of payments faster with the help of automation.
Connect all ERPs, data & tools.
Connect your data sources, ERP systems and sync all your customer information in one place.
Transform your AR Management Efficiency
Struggling to track your tasks across systems?
Kolleno’s Task Workspace combines all your tasks, emails, disputes, calls in one place.
Customer AR history scattered between systems?
Unify your data sources and sync all your customer information in one place.
Struggling to contact everyone timely in a personalised way?
Scale client communication across multiple channels with AI-powered automation
Writing the same emails over again every day?
Leverage email templates that are personal to each of your clients with 100+ tags available
Behind on your payments reconciliation?
Auto reconcile your payments and increase accuracy with transaction matching module.
Spending hours preparing reports in spreadsheets?
Readily available reports at your fingertips. No need to build this manually anymore.
How does Kolleno improve collections efficiency?
Kolleno eliminates the need for manual tracking by integrating ERP systems, automating follow-ups, and providing AI-driven responses to client queries. This allows businesses to collect payments faster while reducing administrative workload.
What integrations does Kolleno support?
We have one-click integrations built with NetSuite, Sage, SAP, Xero, Clio, Quickbooks, and many others. We also have an open API enabling us to integrate with any cloud-based system. This eliminates the need to switch between multiple platforms and lets you manage everything you need in one place.
Are all communications automated or can I also send emails manually through Kolleno?
You are free to choose how much of your communication is automated. Every communication piece that you have set to automatically send out will only do so when the trigger criteria including delays and conditionals are met. However, you can also send manual responses and communications through the platform, if you prefer. If you were to opt for this option, we recommend utilising the AI-generated email templates as that is another means to accelerating communications.
Can my team collaborate within Kolleno?
Yes. Kolleno’s Task Workspace allows teams to delegate tasks, share updates, make notes, and escalate issues as needed. This ensures all collections-related activities are aligned and nothing gets missed.
How does Kolleno handle payments and reconciliation?
Kolleno provides a payment portal for your customers, allowing them to pay invoices using their preferred method. It also automates payment reconciliation through a transaction matching module, reducing errors and manual effort.
Can you manage multiple currencies through Kolleno?
Yes. We account for 150+ currencies, thus if your business issues invoices in multiple currencies we will recognize the transactions and account for them using the exchange rate on the day of the transaction. However, your company dashboard will be displayed in the currency of the country where your business is established, although your company reports can be segregated by currency or region.
Can you manage multiple business entities through Kolleno?
Yes, you can manage multiple business accounts simultaneously on the platform via an accounts centre.
How does Kolleno improve Days Sales Outstanding (DSO)?
By automating collections, improving client communication, and streamlining dispute resolution, Kolleno helps businesses collect payments faster. This reduces DSO and strengthens cash flow.
