Kolleno Payments
Online Payments: The missing link in your collections success
Getting paid on time & every time means excelling at every step — from accurate invoicing to customer follow-up, payment processing, and reconciliation. Start accepting payments online with Kolleno.
Hesitant? Let us break it down in simple terms
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Online payments will save you money
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Your customers want to pay this way
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Online payments will get you paid faster & more securely
Let’s Clear Up Online Payment Myths
Online payments are more expensive.
Offline payment methods such as check or manual bank transfer look cheaper on the surface, but they're hiding significant hidden costs. Moving away from offline payments with Kolleno, gives you true cost savings that go far beyond transaction fees, typically associated with accepting payments online.
My business customers hesitate to pay online.
People do prefer to pay in different ways and you need to respond to that. Companies offering over five payment methods grow on average 4% faster than those with three or fewer.More and more business customers are looking to pay online either by card, ACH, direct debit. Not offering these preferred payment methods can cost your business new opportunities.
Kolleno Pay offers a wide range of online payment methods.
Give your customers a holistic payments experience by offering all of the payment options to pay each & every invoice on time.
For businesses operating or expanding across several countries, having multiple or locally preferred online payment options is essential to meet the expectations of every payer.
Build the perfect payment mix for your clients
Direct Debit
Ideal for Recurring payments
Best for regular, recurring payments – whether it’s subscription services, membership fees or any service with predictable billing cycles.
Key Benefits:
- Low-cost Processing
DD fees are lower than credit card transactions - Maintain control
You are in control of when to charge the payers - Lower failure rates
Greater payments success & predictability
To consider:
- Lacks instant authorization, unsuitable for some one-time payments.
- Longer payment initiation due to batch payment processing system
Pay by Bank
One-time, high-value transactions
Enables fast, cost-effective and reliable direct payments, perfect for businesses that want to maintain control over each transaction.
Key Benefits:
- Fast Settlement
Get paid in hours rather than days as with DD or CC - Fundamentally cheaper
No interchange fees from card networks - Instant authorization
Through direct bank account verification
To consider:
- It’s an emerging payment method, in early stages of adoption amongst payers
- In various stages of development across different countries & banks
Credit Card
One-time & Global Payments
Perfect for reaching customers across borders or offer one-time purchases. It’s an easy way to accept payments from almost anywhere.
Key Benefits:
- Global Reach
Serve customers in multiple countries/currencies - Speed of transactions
Real-time payments authorization - Payers convenience
Preferred by most payers as it’s very easy to use
To consider:
- Transaction fees erode margins for businesses
- Less common for large B2B transactions
- Dependency on third-parties, less control over payments
Bank & Wire Transfer
Best for Large-Value Payments
Ideal choice for a full control over the payment process without high transaction fees. Bank transfers offer a secure and cost-efficient option.
Key Benefits:
- Minimal processing fees
Lower transaction costs, especially for large payments - Direct payment
No dependency on payment gateways - Payer’s full control
Aligned with the payers preferred payment terms
To consider:
- No control and visibility. Payer is in charge.
- Especially complex for cross-border payments
- Prone to error and potential interception by third-parties
How long does it take to set up online payments?
Setting up online payments with Kolleno is quick and straightforward. Most businesses can start accepting payments within a few hours, depending on the required verification process. Our team will guide you through onboarding, ensuring your system is fully integrated and ready to go.
What payments providers are you partnering with?
We have established partnerships with a range of reputable payment providers, like Stripe, Blink, Adyen, GoCardless and more, ensuring our clients have access to diverse and reliable payment processing options tailored to their needs.
How can I enable open banking in Kolleno?
To access bank account settings simply go to Settings then follow to Payments tab. In the payments tab select Bank Account option and enter your details then press Connect. You are all set! You can learn more about how to get started with open banking in Kolleno in our Help Centre here.
Does Kolleno reconcile payments that are processed through customer payment portal?
Yes! You can learn more about how reconciliation works here or by chatting with one of our team members if you’d like to get more information.
Which payment method is right for my business?
The right payment method depends on your industry, customer base, and transaction volume. Kolleno supports various options, including credit/debit cards, bank transfers, and direct debit. We help you choose the best setup to optimize cash flow, reduce fees, and enhance customer experience.
Will my customers be comfortable using online payments?
The majority of consumers are now accustomed to paying online. From online shopping to subscription services, paying digitally has become the norm. Online payments are convenient, fast, and secure, and many customers appreciate having multiple payment options available, whether that’s credit card, bank transfer, or direct debit.
Why do I need Kolleno and can’t just work with payment providers?
Kolleno goes beyond payment processing. While providers handle transactions, Kolleno helps you manage the entire accounts receivable process—automating follow-ups, tracking invoices, reconciling payments, and resolving disputes. This reduces manual work, improves cash flow, and ensures faster payments.
