Kolleno vs HighRadius

According to 1,000+ reviews*, users preferred Kolleno over HighRadius for 3 reasons:

Kolleno is quick to set up, go-live time within a few weeks
Kolleno provides personalized training & swift customer support
Kolleno platform is faster, with easy to use interface

*Reviews compiled across G2, TrustRadius and Capterra

Best Results 2024

Best Usability 2024

Easiest to Use 2024

Best Support 2024

Highest Adoption 2024

Compare Kolleno & HighRadius

Avoid >6-months implementation period

Kolleno is easier to use and much faster to adopt

Unlike HighRadius, which has complex setup processes, Kolleno is ready to get started as quickly as you need. Kolleno’s modules are built in-house and fully integrated, allowing for a go-live time as quick as 10-14 days given we have an integration with your ERP.

G2 Meets Requirements

9.8

8.3

G2 Ease of set up

8.6

Automate Chargeback Management

Onboarding time

∼14 days

6-7 months

Kolleno is easier to use and much faster to adopt

Collection workflows made simple

Superior and easier to set up collection workflows

In contrast to the cumbersome strategies set up in HighRadius, Kolleno offers user-friendly workflows builder through an intuitive drag-and-drop interface. Kolleno's workflows strengths lie in the multifaceted capabilities: multi-branching and a wider array of triggers for initiating workflows, more effective handling of contact positions within the workflow, and integration of intelligent communication functions - like suspending communications if there is an active promise to pay.

Drag & Drop dunning workflows

Branching paths for easy choices

Wide array of initiating triggers

Customizable workflow withdrawal rules

Superior and easier to set up collection workflows

Client service at heart

Swift customer support and rapid ticket resolution

Based on user feedback, HighRadius customer support is often perceived as slow, with ticket resolutions taking considerable time. In contrast, Kolleno’s customer success team is committed to addressing client needs in real-time. Additionally, during onboarding, every Kolleno client receives personalized training to guarantee a seamless platform experience. We follow up regularly with monthly and quarterly check-ins, ensuring our clients maximize the benefits of the platform.

Personalised training and onboarding

Monthly and quarterly check-ins

Clear and helpful documentation

Tickets response time

<24hrs

∼3 days