Kolleno Payments
For finance teams using Microsoft Dynamics Business Central, managing collections can be manual, messy, and time-consuming. Important data gets buried. Payment delays slip through the cracks. Cash flow suffers.
That’s where collection software comes in.
The right solution gives Business Central users real-time visibility over accounts receivable. It helps you automate collection tasks, embed offending transaction details, and track individual customer debt positions in an effective and visible way.
In this guide, we’ve rounded up the top collections software compatible with MS Dynamics Business Central. Each option integrates directly with Dynamics 365 Business Central and can help you boost collection efficiency, reduce errors, and drive better cash flow management.
Let’s dive in.
What is Microsoft Dynamics Business Central?
Microsoft Dynamics Business Central is an all-in-one ERP system designed for small to mid-sized businesses. It helps teams manage finance, operations, sales, and customer service from a single platform.
Business Central builds on the capabilities of Dynamics GP and Microsoft Dynamics NAV, offering more modern features and a cloud-based experience. It’s part of the Microsoft Dynamics 365 suite and integrates tightly with tools like Microsoft Word, Excel, Power BI, and Outlook.
For finance teams, Business Central streamlines everything from accounts payable and invoice processing to cash flow and financial reporting. But while it’s a solid foundation for general finance operations, it doesn’t offer advanced collection management out of the box.
That’s why many Business Central users turn to dedicated collections software to schedule collection tasks, generate bulk reminder emails, and track individual customer debt positions in an effective and visible way.
The Best Collection Software Compatible with MS Dynamics Business Central
Each of the tools below integrates with Microsoft Dynamics 365 Business Central to streamline collection activities, improve cash flow, and reduce manual effort. Whether you need to schedule collection tasks, embed offending transaction details, or track individual customer debt positions, the right collections software solution can help you manage it all—fast and at scale.
1. Kolleno
Kolleno is a collections and AR automation solution built for mid-size to enterprise businesses with complex receivables processes. It integrates with leading ERP and CRM platforms like Microsoft Dynamics Business Central, NetSuite, SAP, and Salesforce to centralise collections, streamline communication, and improve cash flow.
Key Features:
- Automated Outreach – Uses AI to schedule and send payment reminders, cutting down on manual collection tasks.
- Risk-Based Prioritization – Flags high-risk overdue invoices so teams can focus their efforts where it counts.
- Real-Time Sync with MS Dynamics – Instantly pulls customer, invoice, and payment data from Microsoft Dynamics 365 Business Central.
- Multi-Channel Engagement – Reaches customers through email, SMS, and phone for higher response and recovery rates.
G2 Rating: 4.9*
2. Upflow
Upflow is a collections management platform designed to optimize cash flow by improving how businesses handle outstanding invoices. It integrates with various accounting systems to provide real-time data and actionable insights, helping finance teams make informed decisions.
Key Features:
- Data-Driven Insights: Offers analytics on payment behaviors, aiding in the development of effective collection strategies.
- Automated Workflows: Streamlines the collection process by automating follow-ups and reminders, reducing manual tasks.
- Customizable Communication: Allows personalization of outreach to clients, enhancing engagement and payment response rates.
G2 Rating: 4.6*
3. HighRadius
HighRadius is an enterprise-grade collections and receivables automation platform built for large finance teams. It offers a comprehensive solution that combines AI, workflow automation, and analytics to help businesses improve working capital and streamline collections at scale.
Key Features:
- AI-Based Prioritization – Automatically ranks collection tasks based on risk, invoice aging, and customer history.
- ERP Integration – Connects with Microsoft Dynamics Business Central and other ERP systems to sync data across invoices, payments, and customers.
- Bulk Reminder Workflows – Lets users generate and send automated reminder emails in batches to reduce time spent on follow-ups.
- Detailed Account Views – Shows individual customer debt positions and offending transaction details to support targeted outreach.
- Advanced Analytics and Reporting – Offers dashboards and insights to track collection performance and support data-driven decisions.
G2 Rating: 4.6*
4. Gaviti
Gaviti is a cloud-based platform that helps finance teams automate and manage collections processes from end to end. Designed for mid-sized businesses, Gaviti offers flexibility, customization, and real-time visibility into collection activities across the organization.
Key Features:
- Customizable Workflows – Tailor collection workflows based on customer segments, payment history, or invoice value.
- Real-Time Sync – Integrates with ERP systems like Microsoft Dynamics Business Central to keep customer, invoice, and payment data up to date.
- Bulk Reminder Emails – Automatically generate and send reminder emails at scale to reduce manual effort.
- Customer-Level Dashboards – View each customer’s position with detailed insights into outstanding invoices and offending transaction details.
- Performance Analytics – Track collection KPIs and use data to improve efficiency and recovery rates.
G2 Rating: 4.7*
5. Esker
Esker is an AP automation solution and AR automation platform designed to improve document management, invoice processing, and collection activities. It supports Microsoft Dynamics Business Central users looking to digitize and streamline their collections process.
Key Features:
- Automated Invoice Delivery and Follow-Up – Schedule and automate collection tasks, including email and letter delivery.
- Dynamic Dashboards – Use Power BI-style visualizations to monitor KPIs and customer payment behavior.
- Embedded Transaction Details – View offending transaction details and individual customer debt positions in a single interface.
- Cross-Department Visibility – Improve operational efficiency by connecting sales, customer service, and finance teams with shared data.
- Multi-ERP Compatibility – Supports integration with Dynamics 365 Business Central, SAP, and other ERP systems.
G2 Rating: 4.4*
The Benefits of Integrating Your Collections Software with Microsoft Dynamics Business Central
Integrating your collections platform with Microsoft Dynamics Business Central brings major operational and financial advantages. Instead of switching between tools or relying on outdated data, your finance team can manage everything in one place, improving efficiency, visibility, and cash flow.
Here are the key benefits.
Real-Time Data Sync
An integrated setup means customer records, invoices, payments, and notes are automatically updated across both systems. That real-time visibility reduces errors, eliminates duplicate work, and gives your team a complete, up-to-date picture of each customer’s position.
Faster Collection Workflows
With integration in place, you can automate key collection tasks, like sending reminders or assigning follow-ups, based on invoice data from Business Central. That helps you act faster, reduce manual work, and accelerate your cash conversion cycle.
Improved Cash Flow Management
Tracking outstanding invoices and prioritizing collection efforts becomes easier when all data lives in one system. You’ll be able to act on overdue payments sooner, spot trends in customer behavior, and manage your cash flow with greater confidence.
Reduced Administrative Burden
An integrated collections solution streamlines invoice processing, reduces time spent chasing payments, and simplifies document management. That frees up your finance team to focus on more strategic work, like resource planning, financial reporting, and data-driven decision making. You’ll also gain the ability to create financial reports faster, using live data pulled directly from Business Central.
Scalable, Efficient Operations
As your business grows, integration ensures your collections process can scale without adding unnecessary overhead. It also supports better resource allocation and sets a solid foundation for broader digital transformation initiatives. With improved resource management, teams can handle more accounts with fewer manual touchpoints.
Final Thoughts
If you are using Microsoft Dynamics Business Central, integrating a dedicated collections solution is one of the fastest ways to improve your cash flow, reduce manual effort, and gain control over your receivables.
Unlike many tools that bolt collections onto broader finance functions, Kolleno was built specifically to solve complex AR challenges. It combines deep automation with real-time data sync, smart prioritization, and multi-channel outreach—all tailored for Microsoft Dynamics Business Central users. With a 4.9* G2 rating and enterprise-ready integrations, Kolleno gives finance teams everything they need to collect faster, reduce risk, and stay in control.Ready to upgrade your collections process by integrating with MS Dynamics Business Central? Book a demo to try Kolleno today.
