Voiding a Usage Record in SuiteBilling

Ron Danenberg0 mins

🚨Learn how to void a usage record in NetSuite🚨

This tutorial will show you how to void a usage record in NetSuite, especially helpful if a usage was rated or invoiced incorrectly.

Step-by-Step Guide 📋

  1. Voiding Usage Records
    • You can void usage records that are in either an active or suspended state.
    • This action is helpful for correcting errors, as voiding automatically generates any necessary reversals.🚫
    • Once voided, the usage record becomes view-only.
  2. Navigate to Usage Records
    • Go to Transactions > Subscriptions > Create Usage List.
    • Find the Usage Line Number you’d like to void and click on it.🗂️
    • (Tip: I have another tutorial on creating usage records if you need it.)
  3. Confirm the Status
    • Ensure the record is in an active or suspended state before proceeding.✅
  4. Void the Record
    • Click on Edit, then select Void to complete the process.💻

Congratulations! 🎊 You’ve successfully voided a usage record in SuiteBilling! 🌟🎉

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