Prepayments/Overpayments for Xero users

Left sidebar on Customer Hub page

We have re-designed the left sidebar on the Customer page.

Advantages:

• taking less space for statistics (but still the same amount of information)
• The Customer Portal is more obvious, making it easy for you to access it
• Introduction of the “Strikes”. You can see in “Information” you can now mark a Customer with a different Strike level, depending on their behaviour.

Prepayments and Overpayments

For XERO users and API users we now handle prepayments and overpayments. Other accounting platforms and ERPs are coming soon.

A bit of vocabulary:

• Credit Notes (or Credit memos), are discount/refund on invoices
• Prepayments are payments the customers do before getting an invoice (they regularly buy from you, so they send you the money to go faster on next order).
• Overpayments : a customer owes you $100 but pays you $115 – you keep an overpayment of $15 for the next order, as the customer often orders from you

As you can see, we also show if the payment was ‘voided’ and the credit remaining on the pre/overpayment (ie the amount not yet allocated to an Invoice).

The TOTAL BALANCE is now calculated as follows: DUE + OVERDUE – PREPAYMENTS – OVERPAYMENTS

As usual, let me know if you have any questions.