We have re-designed the left sidebar on the Customer page.
Advantages:
- taking less space for statistics (but still the same amount of information)
- The Customer Portal is more obvious, making it easy for you to access it
- Introduction of the “Strikes”. You can see in “Information” you can now mark a Customer with a different Strike level, depending on their behaviour.
Prepayments and Overpayments
For XERO users and API users we now handle prepayments and overpayments. Other accounting platforms and ERPs are coming soon.
A bit of vocabulary:
- Credit Notes (or Credit memos), are discount/refund on invoices
- Prepayments are payments the customers do before getting an invoice (they regularly buy from you, so they send you the money to go faster on next order).
- Overpayments : a customer owes you $100 but pays you $115 – you keep an overpayment of $15 for the next order, as the customer often orders from you
As you can see, we also show if the payment was ‘voided’ and the credit remaining on the pre/overpayment (ie the amount not yet allocated to an Invoice).
The TOTAL BALANCE is now calculated as follows: DUE + OVERDUE – PREPAYMENTS – OVERPAYMENTS
As usual, let me know if you have any questions.
