Reactivate a Subscription Line Item in SuiteBilling

Ron Danenberg0 mins

🚨 Do you need to Reactivate a Suspended Subscription Line Item in SuiteBilling? 🚨

This tutorial will walk you through the steps to reactivate a suspended subscription line item in SuiteBilling.

Step-by-Step Guide 📋

  1. Navigate to Subscriptions
    • First, go to Transactions > Subscriptions > Create Subscriptions > List.🗂️
  2. Select the Subscription
    • Choose the subscription you want to reactivate and click on View.🔍
  3. Reactivate the Subscription
    • In the Actions menu, select Reactivate.⚙️
  4. Set Effective Date and Modification Type
    • You’ll be prompted to set the Effective Date and choose the Modification Type:
      • Options include New or Churn, Upsell or Downsell, and Ignored.📅
  5. Select Line Items for Reactivation
    • Click on the Apply checkbox for the line items you want to reactivate.✏️
      • If the checkbox is grayed out, it means the item is not available for reactivation.
  6. Save Changes
    • Once you’ve selected the appropriate line items, click Save to confirm.💾

Congratulations! 🎊 You’ve successfully reactivated a subscription line item in SuiteBilling! 🌟🎉

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